My complaint:
i got my w2 form this year for 2021 i looked on the net for free file taxes at the time i needed the fund very bad was in need.i found them they offered free file so i used them to get it done . after it was finished they only showed me recieving $912.00 total for the year like i said i needed the fund. so i e filed with them i got the refund back paid my bills with what i had almost lost our home because we were late on the rent . then i got a notice from then jut the other day in email that they were ready to do my taxes . i had been on the net by then i found the irs e file for free so i went thru all th e stuff it showed me getting $2,399.00 back from federal i thought hell yeah all a while in the back of my mind im thinking what a rip off i had gotten from hr block i had all ready filed for and extension to file for my stimulus checks that i desreved so then i tryed to file my taxes for the higher amount yes i still need money but it got denied cause i had already filed my taxes this year for a lesser amount i will never go to hr block again i will put out there that no one should us them they dont know what they are doing they dont keep up with the newer tax stuff.
Suggested solution:
they should be made to pay me the difference of what the feds showed i should have recieved they are crooks and i will go to public resourse to tell everyone what they did to me