H&R Block complaint: Online filling failed
Filed 27 Apr 2022 by Tony
I could not get your online filling system to complete my tax return. After several online chat sessions and talking to one of your tax experts he told me I would have to go through one of the local offices here in Wichita, Kansas. They just wanted me to come in their office and charge me again for doing my taxes which I had already paid for on the online system. I finally had to use another website to complete my returns. I would like a refund of the online charges I have paid for and did not get to use. The charges included Self Employment Online Assist (Federal 194.44, State 49.99), Worry Free Audit (19.99), and Tax Pro Review (29.99). All totaled up is $294.97.
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