HP Instant Ink complaint: Purchase of HP305 ink from Tesco

Complaint from I P Frenzel reported on 19 August 2022 about HP Instant Ink

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My complaint:

Purchased the above £14 Computer showed cartridge was empty. Had to go back and buy a second one. That was ok. So I have paid £14 for an empty cartridge. I have receipts from Tesco which show the short period of time between first and second purchase. Tried HP website. Virtual assistant useless

Suggested solution:

I believe there is a warranty. I feel I should receive a replacement. I have no address to send it to and cant find any help on HP website

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