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HP Instant Ink complaint: Over charge for ink

Open 139 views Consumer Electronics

Filed 10 Sep 2022 by Ramona

HP instant ink was supposed to be monitoring my ink supply. I had this big project so I had to run a lot of copies of course I ran out of ink, so I had to go to my local OfficeMax and purchase more ink. So then I receive a call HP instant about sending me more and the customer service person sends me the ink in two days in which I have already complete my project. I checked my bank account find they charge me $36 for extra ink for something they were supposed to be monitoring and that I pay for every month! Charged an extra $36 when I already came out of my pocket for purchasing more ink from a store. Really! I am over HP instant ink and will be canceling my account with them. I can buy my own ink when I need it and being charged every month.

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