Hotels.com complaint: Hotel

Name: Hotel
Item: Hotels.com
Rating: 1
Author: Amy

Open 19 May 2023 134 views Hotels / Motels

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Filed 19 May 2023 by Amy

When I arrived at the hotel the front desk guy told me they did not have rooms with 2 double beds at all as described on hotel.com website when I booked the 2 rooms.I contacted hotels.com and they refused to refund me!

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Case details

Status: Open
Company: Hotels.com
Filed: 19 May 2023
Rating: 1/5
Desired resolution: Refund me for the 2 rooms
Problem: Booked room type not available at hotel
About: hotel rooms

Progress

Filed
Company notified
Company replied
Resolved

19 May 2023 Complaint filed and published
19 May 2023 Message from Bizzy: we notified Hotels.com about this complaint.

See all 8 Hotels.com complaints

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