My complaint:
I contacted home advisor to have work done on my pool. I made 3 attempts to get someone to contact me. No one called, or emailed me. So I found a company locally and went in and talked to them to hire them. Then out of the blue someone shows up on my doorstep saying they were here to look at my pool. I explained I hired another company and didn’t need them. The following day, I get a charge for $423.39. I called home advisor and let them know, no services were rendered and I want all charges reversed! They said they would refund me. I received a refund of $201.70 not $423.69.
Suggested solution:
Refund the full amount! No services were rendered and I never should have been charged!