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Hisense complaint: 43 inch hisense tv

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Filed 2 Dec 2021 by Nomhle

I bought a 43 inch tv in 2019. Now my tv is faulty when i took it back for repairs they told me that they cant fix it and now they dont want to give a new tv they a telling me that hisense have discontinued those tvs must pay extra to get another tv and my tv its still on warranty. I paid R9750.00 for the tv because it was a credit and the tv was R3600 so they want to give me a credit of R3600 while I paid R9750..00 and its not my fault if Hisense is no longer manufacturing those tvs please assist.

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