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Hilton Hotels complaint: New Pet policy

Open 126 views Hotels / Motels

Filed 20 May 2023 by Renato

I am a Hilton owner and i am truly disappointed that Hilton did not take into consideration people with allergies or that just do not want pets around or barking when they stay the night. Plus no matter how you clean the smell will only be covered over and masked. People have reported being bitten by fleas smelled dog poop and have had linens with dog and cat hair. Service dogs is one thing and isolating pets to A CERTAIN FLOOR IS ANOTHER BUT MIXING PEOPLE WITH ALLERGIES AND PUTTING PETS ON ANY FLOOR IS NOT RIGHT AND DANGEROUS FOR YOUNG CHILDREN WITH ALLERGIES. i AM A PET OWNER BUT FEEL THE PENDULUM HAS SWUNG TOO FAR AND IT IS NOW DISCRIMINATORY AGAINST PEOPLE WHO DO NOT WANT PETS IN THERE HOTELS! SOMEONE SHOULD RETHINK THIS POLICY AS MOST OF YOUR EMPLOYEES DO NOT LIKE THE CHANGE EITHER! You have lost me and if you try it at resorts i will sue with a lawyer and get my money back for my timeshare. Why were timeshare owners and non pet owners considered. Also I have witnessed many people sneaking dogs in to hotel to avoid the cleaning fee! Not well thought out to force hotels and employees to enforce something they never wanted as most employees feel it is tarnishing and bringing hotels down in cleanliness.

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