Most Common Hawthorn Suites Complaints and Tips

While Hawthorn Suites aims to provide comfortable and welcoming accommodations, complaint data from our community has highlighted several recurring issues. Common complaints include harassment and violations of privacy, instances of stolen merchandise, and unprofessional behavior from staff. Additionally, some customers have faced problems where they were unjustly blamed for incidents that were not their fault.

To avoid these issues, we advise customers to document any suspicious or inappropriate behavior immediately and report it to hotel management and appropriate authorities. Keep a close watch on personal belongings and utilize hotel safes when available. Additionally, clearly communicate any issues with staff and document all interactions for reference in case further action is needed.

How and why file a complaint about Hawthorn Suites?

Do you have a dispute or had a bad customer experience with Hawthorn Suites? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Hawthorn Suites.

Hawthorn Suites Customer Sentiment: Neutral

Our sentiment meter has detected that Hawthorn Suites complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Hawthorn Suites, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on February 3, 2026

Hawthorn Suites complaints chart

We have received 0 complaints about Hawthorn Suites over the last 12 months. The graph below shows a monthly breakdown.

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Hawthorn Suites complaint statistics

Curious about Hawthorn Suites's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

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Total complaints
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Open Complaints
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Complaints resolved
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/10 4 ratings

How to contact the customer service of Hawthorn Suites?

Below, you will find the contact information for the complaint department of Hawthorn Suites. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-337-0202
Corporate HQ address:
42200 Albrae St, Fremont, California, 94538, United States
Contact form:

The corporate office of Hawthorn Suites is located at 42200 Albrae St, Fremont, California, 94538, United States. You can contact the customer service of Hawthorn Suites by calling 1-800-337-0202. If you want to reach out to Hawthorn Suites through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Hawthorn Suites: (4)

Helpful experiences shared by verified Hawthorn Suites customers. Search, discuss and connect with other people in our community.

Harrassment and violation of privacy / documents

Complaint from Stephanie and samuel on 09 December 2023 about Hawthorn Suites.

We were there as homeless while it was a setup I believe to steal our housing vouchervmoney and vouchers and our personal information. We were there 7 months and were violated later having been evicted from the home their case... Read more

Comments: 0
Rating:

Stolen Merchandise

Complaint from phyliciadevyn29 on 26 January 2021 about Hawthorn Suites.

On January 24, 2021 as I was preparing to check out of the hotel, my son in law put a suitcase outside our room door (223), which was propped. Minutes later, we brought out more items only to discover... Read more

Comments: 0
Rating:

Unprofessional

Complaint from upset on 07 November 2019 about Hawthorn Suites.

This hotel allows drug dealers and disruptive guests. The people in the room next to me were being loud and unruly and caused the police to be called to the property. At another instance I tried to complain to the... Read more

Comments: 0
Rating:

Not my fault

Complaint from Cdscott71 on 21 February 2019 about Hawthorn Suites.

I stayed at the Hawthorne suites for almost a month. I am homeless and people Blessed me by paying for my room. On two different occasions I was told that a payment was needed. But I knew my bill had... Read more

Comments: 0
Rating:

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