Halifax complaint: poor product.
Filed 4 May 2022 by Frank
sofa and chair padding collapsed in just over a year of ownership. Lodged complaint and furniture ombudsman sent assessor who scarcely looked at it and ignored the collapse and didn’t even sit on it. Presented a poor report for Halifax who failed to accept the contradicting photo evidence I supplied to appeal their decision.
Now I am not being answered.
The product is absolute crap and sitting on it leads to pain in my body from the poor quality of the product.
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