Filed 19 Sep 2024 by Monika
I am writing to express my frustration and disappointment regarding the ongoing delay in the delivery of my baggage, which has caused significant inconvenience. Despite filing a Property Irregularity Report (PIR) at Athens Airport and following up with Gulf Airlines, including your baggage section, the matter remains unresolved.
It has been more than 2 weeks ] since my baggage was mishandled, and despite my best efforts to seek assistance, I have not received a satisfactory response or timeframe for when my luggage will be returned to me. The continuous delays in addressing this matter are unacceptable, and I expect immediate action.
I request that this issue be escalated to the highest priority. Please provide me with a clear update on the status of my baggage, along with a definitive resolution timeline. Should this matter not be resolved ly, I will be left with no choice but to pursue other actions, including escalating the complaint to relevant aviation authorities.
I trust you will treat this matter with the seriousness it deserves.
Looking forward to your response.
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