Gucci complaint: My refund

Name: My refund
Item: Gucci
Rating: 1
Author: Victor

Open 14 Dec 2023 91 views Fashion

File your Gucci complaint How does Complain.biz work?

Filed 14 Dec 2023 by Victor

I purchased a bag for my wife online. They removed 1100 from my account and then in the middle of the night decided to cancel my order and keep my funds. Called back to see what happened and I was told I need to pay for it again while they get me back my money. It’s the holidays, if you’re going to cancel my order than put my money back asap.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Gucci
Filed: 14 Dec 2023
Rating: 1/5
Desired resolution: I want my money back.
Problem: Order cancelled, payment not returned
About: handbag
At stake: $1,100

Progress

Filed
Company notified
Company replied
Resolved

14 Dec 2023 Complaint filed and published
14 Dec 2023 Message from Bizzy: we notified Gucci about this complaint.

See all 5 Gucci complaints

Discussion

0 comments

No comments yet. Been through something similar with Gucci? Start the discussion above.

More Gucci complaints

View all 5

Expensive aftershave

I purchase Love at your darkest Gucci the smell on the card smelled great so I purchased it but this…

10 Mar 2023

Customer Service

My husband bought a bag for me in 2019 in Rome, Italy. Did not use bag on trip, came home,…

26 Jul 2022

Wronged by Gucci too?
Make it sting!

Launch complaint