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Grubhub complaint: Why was I not paid

Open 147 views Fast Food / Delivery
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Filed 20 Jun 2022 by Robert

I accepted a delivery request for a customer at Villa Deli in Sicklerville, Nj It was 6 miles to get to the location. When i arrived the Deli said that someone already picked up the order. So I called support and after 20 minutes they said they would resubmit the order to the Deli. Well It never came thru and after a waiting for 45 minutes and 10 miles of delivery mileage support could not rectify the situation and have the order resubmitted. So the order was cancelled and I received nothing for my hour of time and 10 miles . I under good faith accepted the request and went to the designated pick up point waited for the situation to get fixed . It never did, I should be compensated for this . Why I am being punished for doing my job.

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