Grubhub complaint: Promised Refund for wrong order was never credited

Complaint from karlalea_gd@yahoo.com reported on 17 September 2020 about Grubhub

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My complaint:

Two weeks ago we ordered a meal from Fat Willy’s with GrubHub delivery. We received someone else’s order, not the food we wanted to eat at all. We called the restuarant and were promised a comprefund per Visa Debit Card. We then called Grubhub rep who also promised a refund. Nothing has happened to date with either.

Suggested solution:

Process my refund.

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