Grubhub complaint: Benehana

Name: Benehana
Item: Grubhub
Author: Steven

Open 20 Jun 2021 210 views Fast Food / Delivery

Filed 20 Jun 2021 by Steven

We had to go and pick up our food. GRUBHUB never dispatched a driver. By the time we got there our food was cold.

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Case details

Status: Open
Company: Grubhub
Filed: 20 Jun 2021
Desired resolution: GRUBHUB needs to make amends with us. This was a $240 dinner order. HUBGRUB needs to reimbursement us the 20% tip and the fees that HUBGRUB charged us for a failed delivery.
Problem: Driver never dispatched for delivery
About: dinner delivery order
At stake: $240

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