Groupon complaint: did not receive items that I ordered

Name: did not receive items that I ordered
Item: Groupon
Author: AMY

Open 18 Jul 2022 149 views Deals / Vouchers / Discount Online Services

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Filed 18 Jul 2022 by AMY

I did not receive the 3 items that I paid for and ordered. I instead I received an item that I did not order. They have no real customer service. You have to email or do live chat which is useless.

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Case details

Status: Open
Company: Groupon
Filed: 18 Jul 2022
Desired resolution: Send the items that I ordered or issue a refund.
Problem: Wrong item received instead of three ordered
About: online order

Progress

Filed
Company notified
Company replied
Resolved

18 Jul 2022 Complaint filed and published
18 Jul 2022 Message from Bizzy: we notified Groupon about this complaint.

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