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Green Dot Bank complaint: Would like to speak with a specialist

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Filed 30 Dec 2020 by Keilei

I would like to speak with a specialist on my green dot bank account please. I have called multiple times sat on hold for 30 minutes or more until someone picks up to either hang up, or nothing happens and no one says anything for up to 15 minutes until I hang up and call back. I have sent an email, and no response. I have also sent a chat on the website and they told me to just keep calling the number. I asked them if they can call me to help me and they say no I need to keep calling the number. I have tried the corporate number after about 8 seconds the call drops every time. I need to speak with someone immediately about my account and directions on how to receive the money and close my account. If someone could please call me at I would greatly appreciate it.

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