Green Dot Bank complaint: My Account

Name: My Account
Item: Green Dot Bank
Author: Mary

Open 30 Dec 2020 156 views Banks

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Filed 30 Dec 2020 by Mary

I needed my money Green Dot is holding my money can’t pay my bills can’t get my medication can’t buy food Green Dot will not answer the phone I been calling on 12292020 no answer waiting on line over 2 hours nobody answer same thing this morning I am 68 years old I have heart problems I been sick all night I am sick now having pain around my heart

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Case details

Status: Open
Company: Green Dot Bank
Filed: 30 Dec 2020
Desired resolution: Answer the phone so we can solve the issues all they needed to do is answer the phone transfer my money off the close account to the new one I am learning that Green Dot don't care about there customers can you all help me please?
Problem: Funds held, phone never answered
About: bank account

Progress

Filed
Company notified
Company replied
Resolved

30 Dec 2020 Complaint filed and published
30 Dec 2020 Message from Bizzy: we notified Green Dot Bank about this complaint.

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