Complaint: Green dot card

on 11 January 2021 about Green Dot Bank in category Banks

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My complaint:

I went to cvs and put 130.00 on a green dot debit visa card when i went to paid the cabel the card was declined for some reason the money didn’t go through i went to cvs they said there no refund i have to get hold of someone at the green dot company i have my Receipt that i paid i need you help

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Justified complaint?

Suggested solution:

By giving my money back or put the money on the card

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