Green Dot Bank complaint: Disrespectful rude associates
Filed 29 Jan 2022 by Larry
A hold was placed on my card for no obvious reason a week before Christmas. Called and spoke with several rude employees who couldnt seem to explain how a change in email which never happened on my end had put said hold on my account after hrs….days and even weeks of phone calls and being hung up on to not being told who i was speaking with they issued a letter stating they had resolved the dispute and credited my account. But the card still wont work so had to call again and was told i would need to email a copy of my id with a utility bill and lease or rental agreement to receive my refund check while asking why that was needed the reprsentative couldnt explain. I then asked to speak to their supervisor and was hung up on again. Only to call back and still be on hold again…….
Report
Discussion
0 comments
No comments yet. Been through something similar with Green Dot Bank? Start the discussion above.
More Green Dot Bank complaints
View all 1,693Funds Will Not Be Released
Quickbooks Online and Payments closed my account after Subscribing to their service within 3 days and it resulted in funds…
Unethical
My tax return was sent to the green dot . I called them several times and they stated they sent…
Snakes in the Grass
I’ve been trying to contact Green dot customer service all day long. I am continuously put how good is been…