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Green Dot Bank complaint: Unethical

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Filed 27 Jan 2022 by Andrea

My tax return was sent to the green dot . I called them several times and they stated they sent my card out . I never received the card while I was at the previous address and I am no longer at the address now. I called to have the card sent to my P.O. Box and they told me I couldn’t and I called back they told someone would call me in a couple of days. I haven’t received the call. I have went on the green dot and applied for a card to see if they can transfer the money to that card I received at my P.O. Box. When I called the guy hung up on me and I called back a lady transferred me and hung up also. They have my money with over $500 that they will not send me or transfer.

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