Gousto complaint: Delivery is far too late today for me to have my evening meal.

Name: Delivery is far too late today for me to have my evening meal.
Item: Gousto
Rating: 3
Author: Barbara

Open 22 Jul 2025 23 views Fast Food / Delivery

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Filed 22 Jul 2025 by Barbara

My delivery has never been scheduled as late as this – 20.00 to 21.00 today. Usually I have it by lunchtime. I was relying on this delivery for my supper tonight. If this happens again I shall cancel my subscription.

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Case details

Status: Open
Company: Gousto
Filed: 22 Jul 2025
Rating: 3/5
Desired resolution: By explaining why this delivery is so late and telling me it won’t happen again.
Problem: Delivery scheduled far later than usual
About: meal kit delivery

Progress

Filed
Company notified
Company replied
Resolved

22 Jul 2025 Complaint filed and published
22 Jul 2025 Message from Bizzy: we notified Gousto about this complaint.

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