Very rude and hateful. Turned the gas pump on before it was paid and it got over pumped and it was the woman's fault for turning the pump on we didn't have enough cash to pay for it the lady... Read more
GoMart Complaints Service & Advice
Most Common GoMart Complaints and Tips
While GoMart has a wide network of convenience stores, complaint data from our community has flagged a significant issue with customer service. The most common complaint is interactions with rude staff members, which can make the shopping experience unpleasant and frustrating.
To avoid these issues, we recommend customers remain calm and polite during interactions and report any rude behavior directly to GoMart's customer service for resolution. Document your experience and provide specific details to help improve their service standards.
How and why file a complaint about GoMart?
Do you have a dispute or had a bad customer experience with GoMart? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to GoMart.
GoMart Customer Sentiment: Neutral
Our sentiment meter has detected that GoMart complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with GoMart, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 26, 2025
GoMart complaints chart
We have received 0 complaints about GoMart over the last 12 months. The graph below shows a monthly breakdown.
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GoMart complaint statistics
Curious about GoMart's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
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Open Complaints
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Complaints resolved
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1 ratings
How to contact the customer service of GoMart?
Below, you will find the contact information for the complaint department of GoMart. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
304-364-8000
Webcare email:
info@gomart.com
Contact form:
You can contact the customer service of GoMart by calling 304-364-8000. For GoMart support through email, send your inquiry to info@gomart.com. If you want to reach out to GoMart through their own website, you can use their contact form.
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Bad reviews about GoMart: (1)
Helpful experiences shared by verified GoMart customers. Search, discuss and connect with other people in our community.
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