Most Common Complaints and Tips

While presents itself as a trustworthy investment platform, complaint data from our community has flagged several recurring issues with how they manage customer investments and fund releases. Common complaints include accusations of being scammed, particularly among senior investors, with instances where customers are asked for additional payments to release their supposedly earned interest and funds. Customers also report difficulties in getting responses from the company when they attempt to resolve these issues.

To avoid these problems, we strongly advise customers to thoroughly research the company before investing, checking for reliable reviews outside of their website. Always be cautious of any requests for additional payments; consider consulting with a financial advisor to verify the legitimacy of these demands. If you encounter any issues, act quickly to document all communications and report the problems to relevant authorities.

How and why file a complaint about

Do you have a dispute or had a bad customer experience with Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Customer Sentiment: Neutral

Our sentiment meter has detected that complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on June 12, 2024 complaints chart

We have received 0 complaints about over the last 12 months. The graph below shows a monthly breakdown.


Media uploaded by our community complaint: Scammer complaint: Senior complaint: They don't want to release my funds complaint: Scammed in the name of investment complaint statistics

Curious about's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!

Total complaints
Open Complaints
Complaints pending
Complaints resolved
/10 4 ratings

How to contact the customer service of

Below, you will find the contact information for the complaint department of To amplify the impact of your complaint, please use our complaint form.

Webcare email:

For support through email, send your inquiry to If you want to reach out to through their own website, you can use their contact form.

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Bad reviews about (4)

Helpful experiences shared by verified customers. Search, discuss and connect with other people in our community.


Complaint from Doris1966 on 26 March 2023 about

I invested $140, and I tried to made a withdrawal when I reached the 100% mark and I was told to pay for site maintenance fee for $300 which I did pay it twice, first amount was $299 which came... Read more

Comments: 0


Complaint from Senior2 on 10 March 2023 about

I've joined the company on the 20th of February 2023, I wanted make a withdrawal of $2100 I was told to pay $300 for maintenance fee I did buy my withdrawal still remain pending when I ask why is my... Read more

Comments: 0

They don't want to release my funds

Complaint from Lathitha on 12 February 2023 about

I had a pending withdrawal they asked for 200$i paid they said that I have another account on my name I also paid for that account BCS it was my husbands account . Now they want more money for late... Read more

Comments: 0

Scammed in the name of investment

Complaint from Tinymaluleke20 on 12 January 2023 about

I have invested over 1000usd with the company cold where I managed to accumulate over 500 000 usd within a period of one month. So when o want to withdraw the money they demanded that I must pay 450usd of... Read more

Comments: 2

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