While Goldcar offers a variety of rental cars across numerous locations, complaint data from our community has flagged several recurring issues with customers' experiences. Common complaints include Goldcar not providing the reserved car upon arrival and refusing to refund the booking amount. Customers also report instances of refused service without adequate explanations.
To avoid these issues, we strongly advise customers to confirm reservations directly with the rental office before arriving and retain all booking confirmations and receipts. If problems arise, contact customer service immediately, document all interactions, and gather supporting evidence such as emails or photos. Additionally, consider using a credit card for bookings to leverage its dispute resolution features if a refund is necessary.
Do you have a dispute or had a bad customer experience with Goldcar? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Goldcar.
Our sentiment meter has detected that Goldcar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Goldcar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Goldcar over the last 12 months. The graph below shows a monthly breakdown.
Curious about Goldcar's track record in addressing complaints within the Rental Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Goldcar. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Goldcar by calling +39-064-520-9634. If you want to reach out to Goldcar through their own website, you can use their contact form.
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Helpful experiences shared by verified Goldcar customers. Search, discuss and connect with other people in our community.
Complaint from Konstantin on 05 March 2024 about Goldcar.
I have booked car in you company in Bologna airport from 17/01/24 to 08/02/24 booking 24563501 When I visited Goldcar checkin counter I was asked to pay fuel deposit. But my Mastercard was rejected by Goldcar system. I tried a... Read more
Complaint from Mark Beck on 03 July 2022 about Goldcar.
I booked a car with Priceline for a company called Fox rental car. Priceline is letting Goldcar use the name of Fox in Europe without disclosing it to the customer. If Goldcar wishes to use the name it... Read more
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