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GoDaddy complaint: refund

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Filed 24 Jan 2022 by kings

I would like to file a complaint about Godaddy charging me annual fees without letting me access to my account.

I have signed a contract for 5 years which is paid in the very beginning. 5 years passed, the contract auto renewed without noticing me as my registered email is no longer available since few years ago.

And I tried to login but unsuccessful as I didn’t use that email for long and I forgot about the registered domaine name neither.

I provided all my info including my credit card info, my name and my phone number, still could not access to my account information.

And I missed the 4 days refund terms and I had to cut my credit card due to this.

The annual fees that you charged is hk$707, i am asking for a refund about this.

I only knew my account info through your contact with my bank, which is not acceptable

A charge from GoDaddy you do not recognize? What DNH*GODADDY on a bank statement means

GoDaddy complaint: refund
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