My complaint:
I would like to file a complaint about Godaddy charging me annual fees without letting me access to my account.
I have signed a contract for 5 years which is paid in the very beginning. 5 years passed, the contract auto renewed without noticing me as my registered email is no longer available since few years ago.
And I tried to login but unsuccessful as I didn’t use that email for long and I forgot about the registered domaine name neither.
I provided all my info including my credit card info, my name and my phone number, still could not access to my account information.
And I missed the 4 days refund terms and I had to cut my credit card due to this.
The annual fees that you charged is hk$707, i am asking for a refund about this.
I only knew my account info through your contact with my bank, which is not acceptable
Suggested solution:
refund
