GoBank complaint: Never received my money…..

Name: Never received my money.....
Item: GoBank
Author: Uriel

Open 25 Jan 2021 229 views Banks

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Filed 25 Jan 2021 by Uriel

I spoke with a gobank.com customer service agent on the phone about closing my account is because I lost my card. So, they said they closed my account, and they (gobank.com) would mail me a paper check with my money. It’s been 3eeeks and I have not received nothing.

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Case details

Status: Open
Company: GoBank
Filed: 25 Jan 2021
Desired resolution: By sending me my money like they said they would. ASAP!!!
Problem: Promised balance check never arrived
About: account balance check
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

25 Jan 2021 Complaint filed and published
25 Jan 2021 Message from Bizzy: we notified GoBank about this complaint.

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