GO2bank complaint: Refund check
Filed 8 Nov 2022 by Anthony
My account got hacked somehow. And they changed the email phone number and card pin. I called customer service the first time on Oct 7th. They said my only option would be to close my account and they’d send me refund check. But I had to email them front and back bof I’d and card and proof of address. So I did. And when I called again to find out if the check has been sent yet they told me they never got my email. So they made another reference number and told me do it again. And been getting the same results every other day for over month now. I have sent the email. Bout 50 times now and they said theirs nothing else they can do and their no other way. I have to send it to that email So I’m getting real frustrated. Bout my money. I really need help .
Thanks Anthony Weathers
Report
Discussion
0 comments
No comments yet. Been through something similar with GO2bank? Start the discussion above.
More GO2bank complaints
View all 303Unprofessional
My name is Jeri and I’m called trying to do a dispute and keep getting hung up on by rude…
Nasty attitude supervisor
The go app apparently was having some issues I used my card to purchase something in the store I tried…
Will not refund money from a previous filed dispute
I had filed a dispute with go2bank regarding cash app transactions that had stolen over $3,828.77 from my account. I…