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Giant Food Stores complaint: Refusal to accept E- Gift card

Open 106 views Supermarkets / Grocery Stores

Filed 27 Oct 2022 by Dave

I have a Giant Food E Gift card for $100 which I used twice in Giant Food in Prince Frederick location without incident leaving a balance of $ 22 which I tried to use in Giant food in Lusby Md I was told by customer service it wasnt valid to use in store by Cuctomer service rep then by Store Mgr on duty Thursday Oct. 27th around 2pmI told then it was used accepted at Giant food in Prince Frederick it was not going to be able to use in Giant Lusby period to pay with another method or leave the merchandise.I did pay with a card when I asked to speak to Mgr he or she wasn’t immediately available so I just left.

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1 comment

  1. Daveh8063

    I guess Giant is going to respond?

    Reply

Wronged by Giant Food Stores too?
Make it sting!