Giant Food Stores complaint: Poor Customer Service

Complaint from FrancescoDC reported on 17 June 2023 about Giant Food Stores

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My complaint:

I was looking for Crystal light powdered lemonade. So I found an aisle with a sign above the aisle that clearly says Powdered Drinks. So I searched this entire aisle and could not find any powdered drinks.

So I asked one of the cashiers, where can I find Crystal Light powdered lemonade? She pointed at aisle six and the sign which said powdered drinks I said I searched that entire aisle. She said well, I guess we don’t have any.

So I went on my own search and found it in aisle seven. Then I went back to her, showed her the lemonade and said Crystal light is on aisle seven. She just nodded her head and looked the other way, as if to say, go away. So number one: take the powdered drinks off of the sign over aisle six, and put it on the sign over aisle seven. Very confusing and time wasting.

Suggested solution:

: take the powdered drinks off of the sign over aisle six, and put it on the sign over aisle seven. Very confusing and time wasting.

And train your employees to be for helpful and more courteous.

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