Getir complaint: Delivery fail, no refund for 2 months

Name: Delivery fail, no refund for 2 months
Item: Getir
Author: Hyunsue

Open 15 Aug 2022 206 views Supermarkets / Grocery Stores

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Filed 15 Aug 2022 by Hyunsue

I ordered two of 19 liter water bottles with one hour delivery.
Delivery came with only one bottle in 2 hours.
Then deliverer came again another 2 hours later with 2 bottles, but one is opened, other one is dirty.
So I refused, then request refund.
GETIR system indicated as delivered.
So I kept fight against GETIR for only 54TL refund.

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Case details

Status: Open
Company: Getir
Filed: 15 Aug 2022
Desired resolution: Kept calling to me and check the facts many times. And told refund but nothing happen yet.
Problem: Refund for refused delivery never paid
About: water bottle delivery
At stake: 54 TRY
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

15 Aug 2022 Complaint filed and published
15 Aug 2022 Message from Bizzy: we notified Getir about this complaint.

See all 11 Getir complaints

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