General Motors complaint: Known Faulty Seal in 2015 Buick Headlight Assembly No Recall Issued
Filed 5 May 2022 by Melanie
Driving January 2022 at night and realized I didn’t have any headlights. Went to dealership. Was told there was a faulty seal in the headlight assembly so my headlights are full of water and have shorted out. $6000.00 to fix, car is kind of safe just don’t drive at night.
I realize my bumper to bumper warranty has aged out even though I have less than 50,00 km on my car but a known faulty seal should have warranted a recall. I collect disability and cannot pay $6000.00 so my car just sits in the driveway. I wrote twelve letters and customer service emailed me to say I had no warranty and they ran the VIN and there were not any recalls so I was on my own.
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