Most Common Garena Free Fire Complaints and Tips

Our community hasn’t reported any complaints about Garena Free Fire yet. We’re looking forward to gathering more feedback and experiences before conducting our analysis. If you’ve interacted with Garena Free Fire, please share your experience with us!

How and why file a complaint about Garena Free Fire?

Do you have a dispute or had a bad customer experience with Garena Free Fire? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Garena Free Fire.

Garena Free Fire Customer Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Garena Free Fire over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Garena Free Fire's offerings.

Sentiment data last updated on October 31, 2025

Garena Free Fire complaints chart

We have received 3 complaints about Garena Free Fire over the last 12 months. The graph below shows a monthly breakdown.

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Media uploaded by our community

Garena Free Fire complaint: Garena Free Fire – Minor’s Paid Account Lost, Company Ignoring Legal Complaints
Garena Free Fire complaint: Network Connection Error Unable to Login

Garena Free Fire complaint statistics

Curious about Garena Free Fire's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!

3
Total complaints
3
Open Complaints
0
Complaints pending
0
Complaints resolved
2.7
/10 3 ratings

How to contact the customer service of Garena Free Fire?

Below, you will find the contact information for the complaint department of Garena Free Fire. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
freefiremax@garena.com
Corporate HQ address:
1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore
Contact form:

The corporate office of Garena Free Fire is located at 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore. For Garena Free Fire support through email, send your inquiry to freefiremax@garena.com. If you want to reach out to Garena Free Fire through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Garena Free Fire: (3)

Helpful experiences shared by verified Garena Free Fire customers. Search, discuss and connect with other people in our community.

Didn't receive weekly membership

Complaint from Arsiiii on 22 October 2025 about Garena Free Fire.

Hey Respected Sir/Ma'am, I just bought a weekly membership four hours ago. From now on, my Player ID is 2299468950 @BAZIGAR™, but I have not received any diamonds in my game account yet. Please go through your process and... Read more

Comments: 0
Rating:

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