Food Lion complaint: Service received in your store

Last night my husband went to Food Lion in Seaford De. This is what we consider our Grocery Store of choice in our area. I usually go during the week but he has to go in the evening to get the heavy things that U have a problem lifting. This store is open until 11 PM but after 9 it’s self scan. Most if the time there is somebody that will help you though. Last week he was behind a lady with a cart full and not one cashier to be seen. The woman went out the front door and yelled for somebody to come help her. A nice lady came and did her cart and then helped my husband. Last night we got there around 9:02. He got 6-12 packs f D Pepper, 2 boxes of Rice Krispies, gallon of milk, bananas and ice cream. I should add that we are in our 80s and not into all the modern things available now. However common courtesy is still he same. When he went to check out he explained to the woman standing next to the self scan that he didn’t know how to do it. She told him she wasn’t suppose to show him how. He told her if she wouldn’t help he would just have to leave his groceries there. She told him ok so he walked out leaving everything in then cart. He came out and told me they wouldn’t cash him out so I said let’s
leave. If this is how you are treated and we have used this Food Lion since they came to Seaford they don’t need us and we don’t need them. In the past this has been a very nice store but something has happened. Good bye Food Lion!!