Food Lion complaint: Demeanor complaint

The lottery machine inside your store was put there for people to use, so sometimes it runs out of paper. I should not get an attitude from one of your senior employees because they have to change out some paper on the machine and i also should not be ignored because I have a problem with the machine. I believe that’s what you get paid for. I only shop at foodlion for my grocery at this particular store and had shopped that particular night. All I’m asking is treat the person at the lottery machine, like any other customer because 99% of them are your customers and make purchases in your stores. Some of the senior people in that store saw that there was a problem with that machine but chose to ignore it. This is not the first time we I have had a problem with using the machine in this store. They use to disable it every night so people couldn’t use it, so they didn’t have to worry about being bothered about the machine. If the machine is not a part of the business, then take them out and then your employees won’t have to worry about being bothered.