Food Lion complaint: Horrible CUSTOMER SERVICE

I purchased a ROBLOX CARD for my daughter (25.00) and the card didn’t work. I went back to the store spoke with Jasmine who was absolutely Rude, no empathy, and didn’t do not one thing to help me with this issue. She would not listen to anything I was saying, started talking over me, left the counter while I was talking, and with an attitude started quoting me the Policy of FOOD lion. I asked her how would she feel.if she purchased the card and it didn’t work.. she said she dont know and that she cant give me another one with no other solution. I then asked for a manager when she then with an attitude called Gregory Filmorenup front which was a complete waste of time. Complete complete complete waste of time.
I want my money back or a card that simply works. I have the card and the receipt that they both refused to check and I just want a solution for this cause it’s not right. I come into that same Food Lion many many times and I never ever had an issue with the cards, lottery , or food products but the way i was treated is wrong and i need have this issue resolved.