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Food Lion complaint: Poor customer service

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Filed 15 Aug 2021 by Donna

I just shopped your Cabarrus Ave. Store 0203 spending 133.68. I shop here weekly, but today I was purchasing for 2 young ladies that had no food. In the list of items were 8 sundrop products, 2 liters drinks. Your sales paper states BOGO BUY ONE GET ONE FREE ANY 2 LITER There is Not a limit per your wording in this ad.I pointed this out to the cashier and she called for management. DIANA from the front end came and said there is a limit of ONE. I said show me where it states that! She said it’s typical of this kind of ad to be limit one. I told her I shop weekly here and it always states if there is a limit. She was not curtious and had this I’m right, your wrong attitude. She said if I wasn’t happy to contact corporate. So, here I am!! I may never shop at Food Lion again!!

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