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Food Lion complaint: Vomit on mobile shopping cart

Open 218 views Supermarkets / Grocery Stores

Filed 13 Aug 2021 by P.

I was in your store around 7pm(approximately). I often use your mobile shopping cart because I walk very slow due to a foot condition. When I entered your store the cart was hooked up to the outlet for charging. But the thing that I find very appalling was that someone had vomitted on the cart and NO ONE HAD CLEANED UP THIS BODY FLUID!
Although it was not a buckle full, it was still very visible and it was obvious what this was. Most customer do not usually plug the cart back in the wall to be charged when they finish shopping so whoever plugged this cart back into the outlet for charging DID NOT BOTHER TO CLEAN-UP THIS HUMAN BODY FLUID WASTE! Then when I asked to speak with the manager his appearance was not neat or clean(I know that you will get dirty in this industry line of work but he was not clean in his general appearance at all). Being in this predominately black community does not mean any and everything is ok or acceptable. I value my community and expect our Food Lion to be kept clean, employee neat and clean in their appearance. The WORLD is engaged in a pandemic and to over look body fluid is extremely dangerous! The cart was only wipe off where there was vomit with the green solution that is used to wipe down the counter conveyor belt(I am sure the person who wiped this off was not wearing gloves to protect their hands). I hope that my complaint help your company that residents in this community will not over look these types of disrespectful behaviors.

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