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Food Lion complaint: Out of stock

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Filed 20 Aug 2021 by Linda

It’s a shame that I can no longer get All of my groceries in one place anymore.
I could understand last year keeping up with demand due to covid.
I cannot even get basics!
Including teabags, crackers, cat foods, bacon to name a few.
I’ve worked retail for 20 years.
What’s the matter with your problem?

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Discussion

1 comment

  1. Louis Warmoth

    I have pretty much the same complaint about my FL store on Maybank Hiway on Johns Island SC. Shopping there for several years I now find I cannot complete a grocery shopping trip there with many products not appearing on the shelves. Cat food, Folgers instant coffee has been absent for weeks, Lysol laundry sanitizer for MONTHS, plus numbers of other products I’m accustomed to buying there. I’ve had to resort to filling in the missing items at other grocers. If I’ve got to go to HarrisTeeter to buy 3-4 items why waste time going to FL at all ! I spent $88.00 at Harris Teeter last week on items that weren’t on the shelves at FL. Two weeks before it was over $100.00.
    Food Lion you’re losing me as a customer since it’s equal distance to a Publix and a short way further to Harris Teeter and I can buy anything I want or need at either of them. I’ll also add that I have to drive by an IGA store to get to FL. That will be happening less…I can assure you. Fix the problem or lose a customer. I don’t suffer from “store loyalty”…I buy where I can find the things I need.
    Don’t try and blame the poor stock situation on trucking or on the store employees. You just plain old have a bad business model. The other stores mentioned have the shelves full of merchandise for sale.
    My MVP extra # is 6814085103
    I was told that the Johns Island store is the top grossing store in the region. Continue your poor practices and I won’t be for long.
    Needless to say I’m disgusted with you !

    Reply

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