Food Lion complaint: Culture

Several:
The person that I had to check on an item was wearing his baseball cap backwards.
Shopped in the store around 3:05pm today (81821). Students are back in town and alot of items are on sale.One of those items happens to be a favorite of mine which is the Orange Sherbet at$1.99.All sold out and none was in the backroom.Seems like poor planning for the students arrival and probably throughout the store.Apparently rainchecks are a thing of the past.So if the sale were to end tomorrow and I didn’t know it, then I’d lose out on the sherbet for the sale price.
Lastly was checking out experience.The male cashier had no type of personalitycustomer service skills.He was on register 1 if that helps.All he said to me was,DO YOU HAVE AN MVP card.When finished with me he said the same to the lady behind me.
This is a store that’s run very poorly.I have yet to see this store run in a proficient manner since day one of it’s opening.It all starts with the leader of the store who sets the culture.

Concerned Customer!