Complaint: Worn out

on 24 April 2021 about Famous Footwear in category Fashion

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My complaint:

I spend a lot of money at this store and yesterday I bought 3 pairs of shoes. I get home and look at the other one only to see they are extremely worn. This is an ongoing issue at this store. During a pandemic this shouldn’t be allowed. These shoes weren’t even cleaned a little so I doubt they were treated with disinfectant. If I’m spending this much money on a product I expect it to be Brand new! Only my germs have touched it! I have to drive an hour to your store each way so it’s a huge hassle! The store is never stocked and it basically serves as a exchange hub!

0 0 votes
Justified complaint?

Suggested solution:

STOP selling dirty worn shoes during a pandemic. If your too lazy to clean and disinfect them at least give them a discount

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