Family Dollar complaint: Wrong Information
Filed 27 Sep 2020 by James
I walked into the South Layton store, on September 27th, to return a Tracfone I bought two weeks earlier at another southside location. I had my receipt. The store employee told me I can’t return my phone at that location, but I had to return it to the location where I bought it—which was another inconvenient bus trip. On the Family Dollar website, the policy clearly states Merchandise purchased in stores can be returned to any Family Dollar Store within 30 days of purchase. So I was obviously given the wrong information.
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