Complaint: Will not release a paid online order

on 13 November 2020 about Family Dollar in category Supermarkets / Grocery Stores

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My complaint:

I received an email ing my order was placed. The funds were deducted from my Paypal. Store manager will not release my order which they have already because I did not receive an email with a barcode. I have an order number and proof of payment. No one will email me the barcode. I’m tired of getting the runaround!

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Justified complaint?

Suggested solution:

All I want is to have my order released to me.

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