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Family Dollar complaint: Utter rudeness, discrimination.

Open 319 views Supermarkets / Grocery Stores

Filed 2 Aug 2020 by Karen LaDonna Adams Ott

On Thursday, 07302020, I went to my local family dollar. The usual manager was not there; instead, a very, very rude woman followed me to the drink machine. I had walked there and it was very hot outside. I got a bottle of water from the cooler and proceeded to open it and drink from it. The woman stood there, watched me open the bottle of water and then stated that I would have to immediately pay for it or she was going to call the police on me. I told her I did not particularly favor having the police called on me so I went to the register and paid for the bottle of water; whereupon, she told me I would now have to leave the bottle of water at the register until I left the store. She in a VERY RUDE manner asked me was I planning on doing any more shopping at the store to which I replied yes, is that alright with you?. I will add that behind me in line was a young black lady. This manager was very nice to her and then turned back to me and said I should call the police on you right now. Let me say, I live in this neighborhood. I usually walk to Family Dollar and then go on to Super 1 Foods and do my grocery shopping. This woman once again stated that she was going to call the police on me. For what, I cannot presume to know. In a time of great stress and hardship for all, this woman made me feel sub-human. I usually spend about 200 dollars a month in this little store. It is store 05304 located at 741 Shreveport Barksdale Hwy in Shreveport LA. When I tried to call the store later that afternoon to verify this manager’s name, she hung up on me. I contacted my family’s attorney on Friday, 07312020 and he is urging me to press charges against family dollar. Once again, let me say; I have always loved this little store and I shop there about twice a month. I cannot believe in these horrid times that we are all forced to live in that someone can get away with such utter rudeness and OBVIOUS HATE. I am an old, white lady and I work very, very hard for my money. I need someone to hear my story and to please, please help me. I do not require preferential treatment; however, I do ask to be treated like the decent human being (and consumer) that I am. Thank you sincerely, Karen Ott.

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