Filed 18 Oct 2021 by Angie
I went to the Family Dollar to purchase items for my grandson‘s birthday party upon arriving at the Family Dollar I noticed all the party supplies were blocked by black totes I guess that was their inventory to stock trying to fish out a red plastic tablecloth I was yelled at so rudely by employee who thought I was going through the totes I asked the lady why she was talking to be like that and she was just so rude and disrespectful I could not believe it at one point she told me she did not stutter I should’ve heard what she said then the lady threw up her hand and told me to talk to the hand at this point I had tears in my eyes I have never been treated so badly by someone at a store,an employee that is. So at that point I just left my cart and walked away. I go to that particular store two to three times a week and spend on the average $200 to $300 within a week and that’s how I get treated for no reason I don’t think so upon leaving I asked her her name because I thought employees were supposed to wear name badges she did not have one on so I said what is your name her answer was “ My Name”!! So I said whatever and continued to walk out at that point before I went out the door she yelled at me one last time and said “ tell them when you call it’s the black lady the only black lady that works here“ and at that point I was just like wow OK whatever and walked out the door set my car for a few minutes to get my composure all I can say is thanks a lot family dollar more employees like that you’ll lose more customers like me and that’s so bad for business I have called and called the customer care hotline and customer service left numerous voicemails and messages which is got me nowhere so I don’t even know why Family Dollar has this Customer care phone line because I have tried and tried to call no luck again thanks family Dollar you won’t be getting my business anymore.
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