Complaint: Rude and dismissive

on 26 September 2021 about Family Dollar in category Supermarkets / Grocery Stores

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My complaint:

I returned to exchange a product that states return within 30 days if not 100% satisfied. I brought the product on 92521 and attempted to exchange it on 92521 @ 9:47am but was rudely and dismissively told by Trish that she cannot exchange or provide a refund after reviewing my receipt. Although the receipt states a refund or exchange can be given at any Family Dollar store.

0 0 votes
Justified complaint?

Suggested solution:

The associate should have this complaint filed in her record for others that may have the same issue. There will be a history of the behavior.

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