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Family Dollar complaint: Return of item purchased

Open 149 views Supermarkets / Grocery Stores

Filed 15 Nov 2020 by Rana

On 11420 I purchased a heater fan from this location. The heater fan does not work properly and seems to have a short in it. I looked @ the receipt to see the return policy there is not one on the receipt. I go on to put the heater back in the original box saw a little small tag that was taped on it with the heater return policy. When I purchased the heater, I was not made aware of the small little tag on
the outside with the policy. If I had been told, I DEFINITELY would not have purchased it because it could be a problem You don’t know about until You attempt to use it. Honestly, I would have purchased it @ Walmart, Target or elsewhere that doesn’t have such an outrageous return policy. When I’m spending My hard earned money on a product that does not work properly, I would expect to be recouped the money I spent return the product if in a in a timely matter. The staff was adamant They were not going to help was very dismissive to Me being a customer that does not know the return policy.

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