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Filed 29 Mar 2021 by Michelle

My daughter was shopping and the manager accused my 5 year old granddaugter of stealing an Easter Basket. She did this in front of customers as she was paying for her stuff. The manager said she had to pay immediately or she would call the police. The manager then walked granddaughter out of the store with no adult present, saying she could not be in the store. My daughter paid for the basket went out to her car and tore it apart looking for said basket. There was no basket!! My daughter then went back into the store and demanded to see the video of my granddaughter taking the basket. The manager informed my daughter that she didn’t have access to the cameras. My daughter said she was going to call the Troy police and have them have her show the tape. My daughter returned to her car called the police and was waiting when an employee (not the manager) came out to her to say they reviewed the tape(that the manager said she didn”t have access to) and it wasn’t my granddaughter at all! The employee returned my daughters money and gave my granddaughter the basket. What upset me the most was the fact that this manager accused my granddaughter of stealing. Was it because my 5 year old granddaughter is black? The manager is white. What she did is unacceptable on so many different levels. I want an investigation into this matter. Maybe more training needs to be done. Obviously this manager has no business being in the position she is in. In this day and age this should not be happening to anyone!

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