Family Dollar complaint: Product doesn’t work as advertised
Filed 29 Mar 2021 by Stephanie
On 326 I purchased a Brilliant Ideas lED Desktop Diffuser and after 3 days I still have not smelled the oil I used. It was placed in a very small bathroom much less than the suggested 50 sq ft. At the time I purchased it I asked the manager on duty if she had had any complaints about the product and she said she hadn’t. I said at the time that if I wasn’t happy with it that I would keep my receipt and bring it back within 7 days and she said ok. When I went to return it today I was told by a different manager on duty that it was an electronic item and could only be exchanged FOR THE SAME ITEM! I obviously am not going to do that and I just want a $5.49 refund. Thank you, Stephanie Youngblood
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