Family Dollar complaint: Poor customer service

Name: Poor customer service
Item: Family Dollar
Author: Cheryl

Open 30 Nov 2020 143 views Supermarkets / Grocery Stores

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Filed 30 Nov 2020 by Cheryl

Manager Alan refused to take manufacturer’s coupon for Breyer’s gelato ice cream sent to me from Unilever to replace damaged product. Manager stated that he was not taking any coupons over $2, I left there feeling like I was trying to steal

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Case details

Status: Open
Company: Family Dollar
Filed: 30 Nov 2020
Desired resolution: GIVE Manager customer service training ASAP and take manufacturer's coupon for whatever products you carry
Problem: Manager refused manufacturer's replacement coupon
About: manufacturer's coupon

Progress

Filed
Company notified
Company replied
Resolved

30 Nov 2020 Complaint filed and published
30 Nov 2020 Message from Bizzy: we notified Family Dollar about this complaint.

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